General

Account Management

• What is the View Bill or My Bill page in My Spectrum Mobile Page?
• What should I expect on my first bill?
• Can I change my bill cycle end date through Spectrum Mobile Online?

Network & Coverage

• How do I check for Spectrum Mobile coverage?
• I am experiencing dropped calls

Plans & Services

• Do my text messages count as data?
• What taxes are being applied to my bill?

Connectivity

• Limitless: Spectrum Internet
• How do I find nearby Spectrum Mobile WiFi hotspots?
• Phone Activation
• Why isn't my phone connecting to the internet?

Mobile Devices

• Porting - Transferring your existing wireless number
• Porting your Number
• Does Spectrum Mobile offer a Device Payment Plan?
• How do I install my SIM card into my iPhone?

FAQ

• Do you offer an Unlimited Plan?
• How do I return or exchange my device and accessories?