Why isn't my phone connecting to the internet?

• Make sure that your phone is not in airplane mode.
• Confirm that your phone is showing 4G LTE or 3G on the top of your screen.
• Try another WiFi network. You may be connected to a network with no internet.

If you've checked these things and still can't figure out why your phone is not connecting to the internet, call a Mobile Specialist at [phone].